MyDudley Enquiries Support Officer

Connect2Dudley • Dudley, West Midlands (County) • Posted July 04, 2026

Position Overview

Interim Admin Assistant: (MyDudley Enquiries Support Officer)

(5-6months)

About the Role

We're looking for several organised and proactive Interim Administrative Assistants to join a dedicated recovery team supporting our MyDudley enquiry service.

This is an exciting opportunity to be part of a high-profile improvement programme focused on reducing enquiry backlogs, improving response times and ensuring residents and councillors receive timely, high-quality updates on issues.

Working as part of a supportive team, you'll help coordinate enquiries from receipt through to closure, working closely with operational services across the Council.

Full Training on the Enquiries system and existing processes will be provided.

Previous experience within local government or administrative support would be advantageous but is not essential.

Key Responsibilities

The successful candidates will support the delivery of the MyDudley Enquir...