Network Service Technician
Thames Water • Swindon, England • Posted July 25, 2026
Position Overview
We are looking for a Network Service Technician to join Thames Water on a full-time, permanent basis.
This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will be supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs.
Base Location: Highworth – SN6 7NA, travel to other Thames Valley sites required
Hours: 38 hours per week, plus rota (1 in 8 late shifts & standby rota)
What you will be doing as a Network Service Technician
This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will be supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs.
Base Location: Highworth – SN6 7NA, travel to other Thames Valley sites required
Hours: 38 hours per week, plus rota (1 in 8 late shifts & standby rota)
What you will be doing as a Network Service Technician
- Operating and isolating water mains for planned or emergency works
- Owning and resolving customer queries and complaints at their homes or places of work
- Supporting project work and leakage detection activities
- Investigating an...