Nintendo Service Center Assistant Officer-in-Charge

Vismay International Corp

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

We are currently seeking a dependable and customer-oriented Assistant Officer-in-Charge to support the daily operations of our Nintendo Service Center. This role is responsible for ensuring efficient service processes, assisting in team supervision, and maintaining a high level of customer satisfaction.

Responsibilities

• Assist the OIC in overseeing daily service center operations
• Ensure proper handling, documentation, and tracking of repair units
• Monitor service turnaround times and escalate concerns when necessary
• Support inventory management of spare parts and accessories
• Provide frontline customer support and assist in resolving concerns
• Help supervise staff and ensure smooth workflow
• Prepare reports and ensure compliance with company policies and procedures
• Coordinate with t...