On-site Bilingual Quality Analyst & Coach

Percepta LLC is looking for a Bilingual Quality Analyst in Mexico to ensure high-quality standards through auditing and coaching. You will evaluate quality metrics, provide feedback, and collaborate with teams for continuous improvement. The ideal candidate is fluent in English and Spanish, has at least 2 years of customer service experience, and strong communication skills. The role offers a salary of 11,400 pesos monthly, alongside various benefits including vacation days, bonuses, and training programs.
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