Onboarding Operation, Lead

About Reap

Reap is a leading fintech company blending traditional and digital finance. Founded in 2018, it is headquartered in Hong Kong with offices in Singapore and Mexico and operates globally across four continents, serving 22,000 businesses.

The Role

Location: Hong Kong / Singapore
Team: Operations
Working model: Hybrid

We are building a dedicated Onboarding team to own KYB/AML onboarding for our Direct and FaaS products, focusing on efficient and compliant client onboarding.

Responsibilities

• Own KYB/AML onboarding across the client journey for Direct and FaaS products.
• Review and progress onboarding applications end to end, ensuring execution quality and turnaround time.
• Build dedicated onboarding capacity to sustain throughput.
• Partner with Sales, Customer Growth, Implementation, Operations, Compliance, and other stakeholders to move clients through onb...