One Stop - Customer Service Assistant

Job Overview

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will work in a fast‑paced retail environment where no day is the same. You will play an important role in the day‑to‑day operations by providing excellent customer service, stocking shelves, processing payments and maintaining the store’s appearance. The customer is at the heart of everything we do, so you will constantly look for ways to improve service through on‑the‑job coaching and feedback. Your guidance will help keep the store a safe place to work and shop.

Responsibilities

• I know my customers and serve them with passion and pride, giving great natural service.


• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.


• I work across all areas of the store, including online, the tills, replenishment, vending and stock ...