Online Customer Service Representative

On-site - Bulacan Fresh Graduate/Student Diploma Part-time

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Job Description

• Provide exceptional customer service through various online channels, including chat, email, and social media.
• Assist customers with inquiries, product information, and order processing in a timely manner.
• Address customer complaints effectively and find solutions to ensure customer satisfaction.
• Collaborate with team members to improve service processes and enhance customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Diploma in a related field or equivalent experience.
• Experience Level: 0–2 years (Fresh graduates are encouraged to apply).
• Skills and Competencies: Strong communication skills, both written and verbal.
• Skills and Competencies: Proficient in using...