Online Customer Service Representative

On-site - Mandaluyong. No experience required. High/Senior High School education. Full-time position.

Job Description

A Customer Service Representative (CSR) for a publishing account is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and providing information about publications, subscriptions, and related services. CSRs serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication, problem‑solving, and attention to detail.

• Strong interpersonal skills
• Patience and attention to detail
• Ability to multitask in a fast‑paced environment
• Commitment to customer satisfaction

Qualifications

• Good communication skills
• At least High School Graduate (old curriculum)
• Senior High School (SHS) Graduate
• College Graduate or Und...