Onsite DW Technical Support Analyst, Sr

Role Purpose & Scope

Provide 2nd level technical onsite support of CSG WBMS products to an Abu Dhabi UAE based customer by resolving technical issues with customers and meeting SLA requirements. Responsible for customer ticket management customer escalations and customer reporting; may implement additional customer services to generate additional revenue.

Hi Im Zandile Vanqa your Recruiter and guide to joining CSG. At CSG youre more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.