Onsite IT Support Technician – Pharma Manufacturing (Desktop / Field Support)
ICONMA, LLC • United States, United States • Posted July 22, 2026
Position Overview
Our Client, an IT Services and Consultant company, is looking for an Onsite IT Support Technician – Pharma Manufacturing (Desktop / Field Support) for their Raritan, NJ location. Responsibilities:
+ Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices
+ Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures
+ Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled
+ IT Equipment integration with AD, Network, NAS.
+ Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions
+ Deliver applicati...
+ Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices
+ Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures
+ Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled
+ IT Equipment integration with AD, Network, NAS.
+ Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions
+ Deliver applicati...