Onsite Server Implementation and Maintenance Specialist - Data Center

Job Description
A customer of Insight Global is looking to hire a Data Center Hardware Support Specialist to come onboard!
The specialist will provide hands-on hardware repair and maintenance support within a fast-paced data center environment. Responsibilities include server hardware troubleshooting, parts replacement, firmware upgrades, and OS installation. The role requires close collaboration with onsite teams and coordination with field engineers and colocation facility staff. Strong verbal and written communication skills are essential to effectively manage customer interactions and document operational activities.
If you believe you are the right fit for the role, we welcome you to apply!

Manage and track service tickets related to hardware and system issues
Perform hands-on server hardware repairs, including parts replacement and testing
Support firmware upgrades, OS installations, and GPU configurations
Collect and analyze Linux logs and use CLI tool...