Operational Excellence Coach
Manulife • Quezon City, Philippines • Posted July 13, 2026
Position Overview
Key Roles & Responsibilities:
**Overview**
+ Will offer technical training and coaching on the OE broad disciplines –i.e.Agile, Lean, Design Thinking, CI. OE workshops (e.g., Problem Solving tools and techniques, VSM, CJM, Scrum, CI workshops).
+ The function will alsoassistto developthe capability for OE augmented resources in service/business lines for self-managed teams.
**Project / Service Delivery**
+ Responsible for ensuring that all projects delivered by the squad employ the right project management framework and tools, performance improvementmethodology, problem solving tools and techniques, data analysis, etc.
+ Provide technical mentorship and detailed guidance to OE consultants within the squad to ensure that the agreed project management framework and tools, performance improvementmethodology, problem solving tools and techniques, data analysis, etc. have been applied correctlyin order tomeet the projectobjectives.
...
**Overview**
+ Will offer technical training and coaching on the OE broad disciplines –i.e.Agile, Lean, Design Thinking, CI. OE workshops (e.g., Problem Solving tools and techniques, VSM, CJM, Scrum, CI workshops).
+ The function will alsoassistto developthe capability for OE augmented resources in service/business lines for self-managed teams.
**Project / Service Delivery**
+ Responsible for ensuring that all projects delivered by the squad employ the right project management framework and tools, performance improvementmethodology, problem solving tools and techniques, data analysis, etc.
+ Provide technical mentorship and detailed guidance to OE consultants within the squad to ensure that the agreed project management framework and tools, performance improvementmethodology, problem solving tools and techniques, data analysis, etc. have been applied correctlyin order tomeet the projectobjectives.
...