Operational Specialist

Department: Operations

Location: Vancouver HQ

Compensation: 65,000-75,000

The Role

JD is hiring a full time Operations Specialist to maintain our group of companies’ daily operations, including analysing, optimizing and auditing operational processes, overseeing junior operations team members, and liaising with external stakeholders.

Key Duties/Responsibilities:

• Collaborate with inter-departmental teams to identify and assess and develop systems to mitigate operational gaps and risks.
• Assess, propose and develop improvements to optimize operations, logistics, customer experience and records management systems.
• Manage discovery, development, deployment and implementation of assigned business and operational projects and initiatives.
• Liaise with internal and external stakeholders to maintain timelines, manage expectations and deliver outcom...