Operations Coordinator

Job Details

Job Title: Operations Coordinator

Location: Ashland, VA 23005 (On-site)

Duration: 6 Months (Temp to Hire)

Shift: Monday – Friday, 8:00 AM – 5:00 PM (40 hours/week)

Role Overview:

Your job will be to review, analyze, process, and document parts requests. You will handle customer inquiries, process orders, and ensure accurate parts delivery according to company standards in a heavy call-volume environment.

Key Responsibilities:

• Order Processing: Process customer Purchase Orders (POs), manage returns paperwork, and Issue credits/debits.
• Parts Research: Research inquiries for replacement, foreign, obsolete, inactive, and external vendor parts.
• Customer Support: Resolve customer inquiries via phone and email while handling a high volume of calls.
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