Operations Manager

Atlas Copco • Biñan, Calabarzon • Posted July 05, 2026

Position Overview

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Mission: 

The Operations Manager is responsible for leading end-to-end service operations, ensuring efficient planning, field service execution, and customer support to maximize customer uptime, operational performance, and service profitability.

Job description: 

Service Operations

  • Lead daily service operations, including planning, scheduling, dispatching, and field service execution.
  • Ensure efficient utilization of service resources and timely delivery of services.
  • Manage service workload, backlog, and work-in-progress (WIP) to meet operational targets.

    • Team Leadership

  • Lead and develop Field Service Engineers, Service Managers, planners, coordinators, and support teams.
  • Foster a performance-driven, safety-focused, and customer-centric culture.
  • Drive employee performance, capability development, and succession planning.

    • Performance Manag...