Operations Specialist

Roles & Responsibilities

• Ensure timely and effective fulfillment of client needs, maintaining a high standard of service.


• Work closely with the Fulfillment Manager to address client-specific requirements and manage any fulfillment-related issues.


• To manage candidates' bookings on Rota and Soft Recruit Tools. To process shift cancellations and find replacements to reduce the impact on fulfilment.


• To proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work.


• To keep candidates' records up to date in all systems, follow standard operating procedures.


• To work closely with the onboarding team to ensure new hires are utilized and booked into shifts.


• To collaborate with consultants to address any candidate concerns or challenges.


• To work closely with healthcare organi...