Operations supervisor (1105)

Teleperformance • cape town, western cape • Posted July 13, 2026

Position Overview

Overview

The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.

Qualifications The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. She or he is a self-starter, capable of working without direct supervision and maintaining high performance in ambiguous situations. Analytical Thinking, Coaching, Communication, Continuous Learning, Customer Focus, Information Monitoring, Planning & Organizing, Ability to work under Pressure Team leadership and people development Proven background of quality related analysis, with ability to draw conclusions and recommend improvement initiatives Ability to deep dive/analyze customer related data and draw conclusions leading to improvement initiative recommendations Demonstrated ability to drive process changes and improvements Exceptional writt...