Operations Support (GMS ICT)

On behalf of our Client, MPA Recruitment welcomes suitable applications for the role of Information Communications Technology (ICT) Technician.

The post holder will be required to respond to incidents and service requests logged via the BSO ITS Service Desk and offer technical solutions to complex problems across a range of ICT areas. The post holder will ensure that all relevant policies and procedures are followed, and that work is undertaken according to priorities and predetermined standards.

The post holder will work as part of the GMS ICT Support team and liaise closely with the GMS ICT Equipment and Services team to ensure the delivery of a high quality and highly effective ICT service to General Practices across Northern Ireland.

Location: Belfast

Salary: £15.88 per hour

Hours of work: 37.5 hours per week

Main duties and responsibilities of the role

• Provide technical support for ICT hardware, software, periph...