Ops Admin Support (CRM / Mailbox)

Handling of striking off mailbox queries and CRMS queries, including queries relating to Disqualification (DQ)/appeals against the DQ and striking off/dissolution of VCC/Sub-funds. Due to the limitation of documents availability, when attending to the queries, officer needs to liaise with Accenture/TDOD colleagues for retrieving of SO related notices. Tracking of mailbox/CRMS volume and enhancement to the mailbox.

This temp position will also support CFED in:

• Preparing of daily Gazette notifications
• Performing data entry of the increasing volume of invalid address letters that resulted from Striking Off process related letters
• Executing administrative tasks resulting from the new automation process for initiated striking off

Handling administrative work relating to striking off process which includes:

• Preparation of background checks relatin...