Oracle HCM cloud-Helpdesk

Greetings from TCS TCS is hiring for Oracle HCM cloud-Helpdesk Exp; 6 to 12 years location: Pan India Implement and configure Oracle HCM Cloud Help Desk (HRHD) modul eGather business requirements and translate them into functional solution sCase Management & Service Deliver y Core Skil lsStrong hands-on experience in Oracle HCM Cloud Help Desk (HRH D)Good understanding of Oracle HCM modul esExperience in case management and HR service delivery process esManage end-to-end lifecycle o f:HR service reques tsCase management workflo wsConfigure and maintai n:Automated assignment rul esEscalations and notificatio nsDefine and implement case resolution workflo wsIntegration & Process Knowled geIntegrate Help Desk with other Oracle HCM Cloud module s:Core HRAbsence Manageme ntPayro llBenefi tsReporting & Analyti csDevelop and maintain reports usin g:OTBI (Oracle Transactional Business Intelligenc e)BI Publish erTrack KPIs such a s:SLA adheren ceCase resolution ti meService efficien cyDesign an...