Order Support Administrator
Ricoh Americas Corporation • Duluth, GA • Posted June 24, 2026
Position Overview
**Position Profile**
The Order Administrator supports the Sales organization in generating profitable, high‑quality orders and plays a pivotal role in managing orders for equipment, service, and service delivery to Ricoh customers.
This role owns key sales‑order process steps, serving as the central point of contact from order booking through billing and funding. The Order Administrator acts as a liaison between Sales, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and Third‑Party Lease vendors.
The position provides subject‑matter expertise, order status updates, technical assistance, and delivery coordination for Sales, Supply Chain, Service, and Customer Administration leadership. It ensures accurate fulfillment, timely communication, and excellent customer service. Additional responsibilities include reporting, issue resolution, and managing interactions with leasing partners to ensure expedited funding.
**Job Dutie...
The Order Administrator supports the Sales organization in generating profitable, high‑quality orders and plays a pivotal role in managing orders for equipment, service, and service delivery to Ricoh customers.
This role owns key sales‑order process steps, serving as the central point of contact from order booking through billing and funding. The Order Administrator acts as a liaison between Sales, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and Third‑Party Lease vendors.
The position provides subject‑matter expertise, order status updates, technical assistance, and delivery coordination for Sales, Supply Chain, Service, and Customer Administration leadership. It ensures accurate fulfillment, timely communication, and excellent customer service. Additional responsibilities include reporting, issue resolution, and managing interactions with leasing partners to ensure expedited funding.
**Job Dutie...