Order Taker In-Room Dining
AccorHotel • business bay, dubai • Posted July 16, 2026
Position Overview
As an IRD Order Taker at DELANO Dubai you will be the key link between guests and in-room dining service ensuring every order is handled with precision warmth and efficiency. You will deliver a seamless discreet and elevated service experience that reflects the luxury standards and effortless style of the DELANO brand.
- Guest Communication Excellence: Answer all in-room dining calls promptly with a warm polished and professional manner ensuring guests feel valued and well cared for
- Order Accuracy: Take detailed food and beverage orders accurately ensuring all preferences modifications and dietary requirements are clearly captured
- Menu Knowledge: Maintain strong knowledge of all IRD menus ingredients preparation methods and timings to confidently guide guest choices
- Service Coordination: Communicate orders clearly and efficiently to kitchen and service teams to ensure smooth ...