Packaged Gases Customer Service Representative - WPB, FL

MATHESON • West Palm Beach, Florida • Posted July 06, 2026

Position Overview

Packaged Gases Customer Service Representative
Position Summary
Manages sales campaignswith the intent of either scheduling appointments for sales to improve sales
productivity or by gaining business via direct quote/follow up. Assesses
customer satisfaction with MTG products and services via conducting surveys and
provides insights for addressing customer concerns. Works closely with SBU
Sales Leaders, Sales, Corporate Marketing and Customer Service
 
Essential Functions
Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
2. Provides quotes or completes the sale,
if campaign appropriate to directly gain new business.
3. Probes and identifies problematic
situations/opportunities that could protect or yield new business for MTG and
communicates the ...