Part-Time Guest Experience Specialist in Banff

Rocky Mountaineer • banff, division no. 15 • Posted July 04, 2026

Position Overview

Join Armstrong Collective as a part-time Guest Experience Specialist in Banff, AB, and enhance guest journeys. Your role will make a difference at our premier destinations.

This seasonal position engages directly with guests, serving as the face of our renowned rail experiences. You will support guests throughout their trips, assisting with check-ins, luggage handling, and providing essential travel advice. Availability for two shifts per week, particularly on Tuesdays and Wednesdays, is a must for this role.

Key Responsibilities:
• Provide guest check-in and travel assistance
• Guide guests smoothly through transitions
• Address guest concerns and solve problems
• Maintain cleanliness at guest facilities
• Ensure adherence to safety standards

Requirements:
• Valid Driver’s License (AB or BC preferred)
• Experience in hospitality or similar fields
• Excellent verbal and written communication
• ...