Partner Engagement & Development Manager

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

What You’ll Do

The Partner Engagement & Development Manager (PEDM) is accountable for lifting the quality of our Partners (store owners’) leadership and commercial judgement across a portfolio of stores, knowing that sustained commercial performance is the result of strong leadership, disciplined decision‑making, and consistent execution.

Using the Partnership Leadership Framework as the primary lens, the PEDM develops, coaches, and challenges Partners to lead effectively across People, Customer, Growth, and Partnership. The role exists to build Partner capability, strengthen ownership mindset, and embed leadership behaviors that drive long‑term business health.

This is a field‑based, travel‑intensive role that relies on presence in store, real‑time observation, and high‑quality coaching. The PEDM does not run stores or...