Parts Advisor

Role:
As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.

Responsibilities:

• Assist customers (retail and internal) in identifying the correct automotive parts and accessories

• Provide parts support to the service department and technicians in a timely manner
• Accurately process orders, returns, and exchanges using the dealership or parts inventory system
• Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions
• Proactively communicate with suppliers and customers about order status, delivery times, or delays
• Conduct regular inventory checks and support...