Parts Counter - Heavy Equipment

Parts Counter

We’re looking for a motivated and customer-focused Parts Counter Associate to join our team. In this key role, you’ll be the face of our parts department—working directly with customers in person and over the phone to provide expert assistance, accurate parts fulfillment, and exceptional service. Whether helping walk-ins or managing phone inquiries, you’ll play an important part in ensuring smooth, efficient operations and building long-term customer relationships.

Key Responsibilities:

• Greet and assist walk-in and telephone customers with their parts inquiries in a friendly and professional manner.
• Research and fulfill parts orders, provide estimates, and process requests efficiently.
• Place daily parts orders with multiple vendors and track order statuses.
• Receive, organize, and ship custom...