Parts Customer Service Representative

PALFINGER AG • Dallas, Texas • Posted July 02, 2026

Position Overview

Your Responsibilities

  • Accurately pull, package and ship orders via UPS, FedEx and LTL carriers in compliance with company policies.

  • Receive incoming stock orders and maintain a clean, organized parts room.

  • Assist customers in person, over the phone, via email and text to identify and fulfill parts needs.

  • Prepare accurate quotes using Palfinger's ERP system, price lists, vendor websites and external contacts.

  • Create customer orders, purchase orders, approve invoices and process payments.

  • Monitor inventory levels and submit requisitions for low-stock components. Partner with production and service teams to identify and supply required parts.

  • Read and interpret parts, wiring and technical manuals to support customer inquiries and internal operations.
  • Your Qualifications

  • Strong computer proficiency including Microsoft Word, Excel, Outlook and internet applications....