Patient Services Representative

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UPMC Pinnacle Health REACCH Program

At UPMC, we are committed to providing Life Changing Medicine through compassionate, patient-centered care. UPMC is seeking a Patient Services Representative (PSR) to join our team and support a high-quality patient experience within a fast-paced clinical environment.

This role is ideal for an individual with strong customer service skills who thrives in a team-oriented setting. The Patient Services Representative serves as the first point of contact for patients and plays a key role in ensuring efficient front-end operations and a positive patient experience.

What You'll Do:
* Greet and check in patients while ensuring accurate demographic and insurance information
* Answer incoming phone calls and assist with patient inquiries in a professional and timely m...