Patient Support Specialist

Community Care Physicians • Ballston, New York • Posted June 30, 2026

Position Overview

 
  Job Description 
  Burnt Hills Pediatrics and Internal Medicine  is hiring a full-time  Patient Support Specialist  to join their team!
 This is a 40 hour work week.  Monday - Thursday 8:30am - 5:30pm, Friday 8:00am - 5:00pm, no weekends and no holidays.  
 The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a  Medical Secretary .
  Responsibilities: 
 Greeting and checking in patients when they arrive to the office.
 Process incoming telephone calls/messages based on office policy and procedure.
 Schedule appointments for patients, following office protocols for access to care.
 Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
 Obtain patient signature on the appropriate waiver(s) according to insurance requirements
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