Payments Specialist

Job Description

The Payment Specialist is responsible for executing and managing end-to-end payment operations within assigned markets, ensuring accuracy, timeliness, and compliance of all payment activities. This role serves as a subject matter expert (SME) supporting complex transaction handling, issue resolution, and process improvement initiatives across the Payments & Experience (PEX) function. The specialist plays a critical role in stabilizing operations, driving performance, and enhancing user experience through proactive problem-solving and cross-functional collaboration.

Key Responsibilities

• Payment Processing & Execution:
  • Execute end-to-end payment processing activities, including invoice validation, payment runs, and exception handling.
  • Ensure all payments are completed accurately and within SLA timelines.
  • Manage complex or high-value transactions requiring deeper validation and controls.
  • Ensure c...