Performance Insights Manager at Scotiabank
Scotiabank • toronto, on • Posted June 11, 2026
Position Overview
Elevate channel performance with Scotiabank as the Manager, Performance Insights & Gap Analysis in Toronto, Ontario. Drive actionable insights and recommendations to enhance client engagement and optimize performance metrics.
In this role, you will support the Senior Manager by monitoring retail channel performance and identifying critical gaps. You will champion a customer-focused culture, and collaborate with cross-functional teams, using data to support leadership decisions and growth strategies. Your expertise in analytics will be key to driving improvements across various channels.
Key Responsibilities:
• Track and analyze performance metrics to identify conversion gaps
• Develop intuitive dashboards with analytics teams for performance visibility
• Create business cases for enhancement initiatives based on data analysis
• Drive project initiation, including stakeholder alignment and scope definition
• Ensure operations adhere to compliance and risk management...
In this role, you will support the Senior Manager by monitoring retail channel performance and identifying critical gaps. You will champion a customer-focused culture, and collaborate with cross-functional teams, using data to support leadership decisions and growth strategies. Your expertise in analytics will be key to driving improvements across various channels.
Key Responsibilities:
• Track and analyze performance metrics to identify conversion gaps
• Develop intuitive dashboards with analytics teams for performance visibility
• Create business cases for enhancement initiatives based on data analysis
• Drive project initiation, including stakeholder alignment and scope definition
• Ensure operations adhere to compliance and risk management...