Process Improvement Specialist

YNCU • kitchener, region of waterloo • Posted May 26, 2026

Position Overview

Location: Corporate Kitchener or Sault Ste. Marie

Reports to: Director Retail Operational Excellence

Job Type: Regular Full-Time

Are you a community-minded person that’s passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal?

Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.

The Role

The Process Excellence Specialist is responsible for leading and supporting enterprise-wide process improvement initiatives using Lean Six Sigma methodologies. This role will analyze processes, identify opportunities to improve operational efficiency, reduce bottlenecks, enhance member experience, ensure regulatory compliance and complia...