Product Support Lead: Incident Management & Delivery

Whiteshield is seeking a Product Support Manager to oversee the support and continuous improvement of our digital products. This pivotal role acts as a bridge between operations, engineering, and stakeholders, ensuring issues are effectively managed and resolved.

The ideal candidate will have over 5 years of experience in product support and a strong grasp of software development lifecycles. We value ownership, collaboration, and a commitment to service excellence.

As part of our team, you will enjoy a performance-driven environment with opportunities for rapid career progression.