Product Support Specialist

Appointedd • Edinburgh, Scotland • Posted June 08, 2026

Position Overview

Job title
Product Support Specialist
Location
Remote
Department
Customer Operations
Reports to
Head of Commercial Operations 


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        Ready to Apply?Apply NowJob DetailsJob Type: Full Time
Location: Edinburgh, Scotland

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Job description
A Product Support Specialist is someone who is passionate about delivering outstanding day-to-day product support to our clients. Working closely with our Client Success Managers, you will be a key resource in helping clients get the most out of our platform, resolving issues quickly and efficiently, and ensuring a consistently excellent experience.
Responsibilities

Job title Product Support Specialist
Location Remote
Department Customer Operations
Reports to Head of Commercial Operations

Job description
A Product Support Specialist is someone who is passionate about delivering outstanding day-to-day product support to our clients. Working closely with our Client Success Managers, you will be a key resource in helping clients get the most out of our platform, resolving issues quickly and efficiently, and ensuring a consistently excellent experience.
Responsibilities