Product Sustenance Engineer

Eurofins • Bengaluru, Karnataka • Posted July 17, 2026

Position Overview

Job Description

We are seeking a technically skilled Senior Product Sustenance Engineer with experience in IT support and hands-on expertise in Support of product applications. The ideal candidate will be responsible for diagnosing and resolving technical issues, supporting end-users, and automating tasks to improve operational efficiency.


Key Responsibilities:

  • Provide 1st and 2nd line technical support for LIMS application.

    Design, write, and debug scripts to automate workflows, customize user interfaces, and enhance functionality within the LIMS platform.
  • Maintain documentation of issues, solutions, and procedures.
  • Collaborate with other IT teams to escalate and resolve complex problems.
  • Ensure compliance with IT policies and data security standards.

    • Required Skills & Qualifications:

  • Experience in IT support or helpdesk roles.
  • Proficiency in VBScript for automation and task ...