Production Support Analyst

If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)
- HSBC and discover how valued you'll be.
We are currently seeking an experienced professional to join our team in the role of
**Production Support Analyst**
**Role purpose**
The role will carry out some or all of the following activities:
- Contribute to the simplification of small parts of a tech architecture.
- Develop a clear understanding of owned component dependencies.
- Develop a track record of managing tech debt and taking the initiative to fix issues before being assigned them.
- Contribute to the achivenment of service agreement and objectives.
- Support monitoring and incident resolution.
- Support resilience, vendor and risk management, and development efficiency.
- Contribute to the development of strategies for platform demand, re-usablity and solution insights.
- Maintain industry awareness.
- Seek empirica...