Program Manager for Operational Excellence
Affirm • windsor, windsor • Posted May 26, 2026
Position Overview
Lead operational strategy as a Program Manager focused on enabling scalable servicing. Enhance compliance and customer experiences through effective program management in a remote setting.
This strategic role empowers you to define program strategy and execute on key initiatives across the Operations Enablement team. You will guide a high-performing team, driving alignment with long-term business objectives while ensuring adherence to regulatory frameworks. Your expertise will champion operational excellence and continuous improvement practices throughout the organization.
Key Responsibilities:
• Direct team performance and program execution
• Create strategic roadmaps and track KPIs
• Recruit and develop a talented operations team
• Align with cross-functional stakeholders for success
• Manage risks and facilitate timely program delivery
Requirements:
• 6+ years in program management or operational roles
• 2+ years leading teams in a fintech environment
This strategic role empowers you to define program strategy and execute on key initiatives across the Operations Enablement team. You will guide a high-performing team, driving alignment with long-term business objectives while ensuring adherence to regulatory frameworks. Your expertise will champion operational excellence and continuous improvement practices throughout the organization.
Key Responsibilities:
• Direct team performance and program execution
• Create strategic roadmaps and track KPIs
• Recruit and develop a talented operations team
• Align with cross-functional stakeholders for success
• Manage risks and facilitate timely program delivery
Requirements:
• 6+ years in program management or operational roles
• 2+ years leading teams in a fintech environment