QA Analyst (Customer Experience)

Role Overview
Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Timeleft is on a mission to fight loneliness by bringing strangers together through shared experiences, connecting people across 200+ cities in 52 countries. Behind every dinner, every match, and every message is a Customer Experience team making sure people feel safe, heard, and looked after — increasingly supported by AI as we scale.

As our QA Analys, you’re the objective eyes on quality across Customer Support and Trust & Safety, covering both human agents and AI‑assisted responses. You review interactions, score them against clear standards, run calibration sessions, and turn what you find into trends and improvements that raise the bar across the team. Your work directly shapes how much our community can trust every interaction they have with Timeleft.

Quality Assurance (Human)

• 
  
• Conduct ...