Quality and Service Solutions Manager

Graybar • Elgin, Illinois • Posted June 19, 2026

Position Overview

Become part of the excitement.

As a Quality and Service Solutions Manager, you will define, develop, lead, and implement strategic plans that focus on removing customer supply chain inefficiencies through continuous improvement processes, innovation, and application of new and existing supply chain solutions. You will assist the sales organization in the identification, development, presentation and the coordination of projects related to these service solutions with customers.

In this role you will:

  • Educate, coach and support the sales team to understand the cost and value created by service solutions that drive profitable growth and achieve business results
  • Assist all departments in assessing service performance and business processes, developing projects and plans for improvement, and implementation of supply chain solutions
  • Participate in joint sales calls with key and strategic customers promoting the Company’s service solutions support throug...