QuickSTAT Customer Service Agent

Overview

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. The purpose of this role is to assist clients in all phases of consignment preparation as well as handle and monitor client activities ensuring compliance with all agreed company policies.

Responsibilities

• Processing of consignment orders from clients via email, telephone and via Quick's online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.)
• Managing the green light approval process for consignments destined to non-EU destinations.
• To a...