Refill Commerce Product Lead

Ecoworks builds the infrastructure for refill — unattended stations that put household products like Bio-Home back into HDB heartlands at 30%+ below retail. We're not a DTC eco-brand. We're the plumbing FMCG companies plug into when they want refill to actually work at scale. We're past pilot — live stations across Singapore, an anchor partnership with Lam Soon Group, and we're about to scale from dozens of stations to hundreds.

We need someone to own the product end to end: the station itself (how refill actually happens, the physical UX, the failure modes), the software around it (telemetry, loyalty, the customer journey from what is this to I refill here every week), and the commercial mechanics that make a station profitable per litre dispensed. One person, one P&L logic, no handoffs between hardware product and software product — because at our stage that split doesn't exist.

Spend time at stations watching real people use (or fai...