Regional Customer Experience Manager

Why Blueberry?

At Blueberry, customer experience isn’t a support function. It’s a strategic pillar. From onboarding to ongoing service, every interaction shapes trust, compliance, and long-term growth.

Regional Customer Experience Manager

As Regional Customer Experience Manager, you won’t just manage operations. You’ll shape how customer‑facing teams perform, govern quality and compliance frameworks, and translate global strategy into strong regional execution. This is a leadership role for someone who thinks in systems, builds capability, and drives meaningful improvement at scale.

Location: Onsite in Kuala Lumpur, Malaysia, Monday to Friday.

Responsibilities

Regional Customer Experience Leadership

• Lead and govern customer service and onboarding functions across the region.
• Ensure consistent service quality, regulatory alignment, and operational excellence.
• Translate global customer experie...