Relationship Manager (Bogotá)

Responsibilities

• Be the primary point of contact between the respective customers and Lirunex.
• Develop a deep understanding of partners’ and traders’ respective markets, competitive analysis and partner strategies for growth.
• Build a pipeline of new potential partners; Social.
• Forum / Channel participation.
• Ensure compliance and adherence of business, regulatory and brand guidelines.
• Manage existing customer relationships and co-ordinate issue resolution, and participate in related industry and partner events.
• Leading digital activities: content creation and customer engagement for customer acquisition, activation, and retention.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.

Job Requirements

• 1 years and above of work experience in Forex industries in the discipline of sales and customer services focusing on client acquisition, busi...