Remote Customer Win-Back Strategist

Valle Solutions is expanding and seeking a Churn Specialist to help businesses reconnect with former customers. This role involves re-engaging clients who have left, understanding their reasons for leaving, and creating strategies to win them back. Ideal candidates possess strong negotiation skills and must be fluent in English.

Responsibilities include tracking customer feedback and collaborating with sales and support teams to resolve issues. The position is full-time and based remotely in Colombia, offering a competitive salary.