Remote Delivery Robotics Operations Supervisor

Convergys in Medellín seeks an Operations Supervisor for the Delivery Robotics Operation to lead a team of Pilots operating delivery robots. Responsibilities include ensuring real-time operational continuity, managing performance through KPIs, and fostering effective communication within the team.

The ideal candidate has experience in a similar role within BPO or real-time operations, strong leadership skills, and B2-level English proficiency.