Remote Forward Deployed AI Engineer

Zendesk seeks a Forward Deployed Engineer to join our Technical Presales team. You’ll be embedded with strategic customers to design, build, and deliver production-grade AI solutions that unlock measurable ROI.

You’ll translate customer needs into robust integrations and architect LLM-powered workflows, collaborating across teams to turn real-world friction into product improvements. You will play a vital role in growing Zendesk’s enterprise footprint by delivering high-impact, scalable AI