Remote healthcare intake specialist - aba & onboarding

Job Title: Healthcare Intake Specialist

Company: Re Works Solutions

Location: Remote (South Africa – US Hours - 9am-5pm EST)

Type: Full-Time Responsibilities Serve as the initial point of contact for healthcare clients seeking ABA therapy services. Collect, review, and verify client demographic, insurance, and medical information. Explain intake procedures, program details, and service eligibility to clients and families. Coordinate scheduling of clinical assessments and intake appointments. Maintain accurate and timely records within electronic health record (EHR) and intake management systems. Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding. Follow up with clients to obtain outstanding documentation and resolve intake-related issues. Qualifications Previous experience in healthcare intake, patient services, or related customer service role preferred. Strong communication skills with ability to explain comp...