Remote Technical Support I - Client Helpdesk & Troubleshooting

RAM BPO ? • medellín, antioquia • Posted June 10, 2026

Position Overview

RAM BPO is seeking a Technical Support I to join our remote team in Medellín, Colombia. This role involves being the friendly first point of contact for clients using our customs clearance platform, troubleshooting issues, and ensuring smooth operations.

The ideal candidate will have at least a B2+ level of English, basic IT knowledge, and strong communication and problem-solving skills. Join us and let's make a difference together!

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