Remote Technical Support Specialist - Live Help for SaaS

Porch.com, Inc. is hiring a Technical Support Specialist to provide live customer support via phone, chat, and email for their property-inspection software. This remote position requires a self-starter with excellent problem-solving skills and 2+ years of technical support experience.

Responsibilities include troubleshooting user issues, guiding customers, and documenting support interactions. Candidates must possess strong communication skills and proficiency in desktop application troubleshooting.